COCA-COLA HBC

Business continuity is crucial for such a large enterprise. That’s why they rely on our data centers.

“We’re pleased to have found a reliable partner, combining a strong presence in Greece with effective cross-border risk mitigation capabilities and professional expertise.”

Nigel Davis, Business Solutions and Systems Director at Coca-Cola HBC

Challenge

Coca-Cola HBC, operating in 28 countries in 13 different time zones across the EMEA region, was looking for a new provider offering both high quality and flexibility for its data center needs. Ensuring business continuity is crucial for such a large enterprise, so the customer needed a reliable partner with broad expertise in ICT services.

Solution

OTE Group was able to provide Coca-Cola HBC with a complete solution that included the full spectrum of requested services. The deal covers data center and disaster recovery services from OTE and T-Systems Hungary respectively. The primary data center supports service business transactions for more than 36,000 employees and also covers critical transactions including ordering, customer relationship management (CRM), enterprise resource planning (ERP), human resources (HR), and call center services.

Benefits

  • Highly secure environment in data centers in both Athens and Budapest
  • Uninterruptable services for the end customer (switch from primary data center to a disaster recovery site if needed)
  • Full spectrum of data center services thanks to excellent partner eco-system of OTE and T-Systems Hungary
  • Customer service offered 24 x 7 x 365 in 13 different time zones
  • Multilingual support across the region

About
Coca-Cola Hellenic Bottling Company

Coca-Cola Hellenic Bottling Company is a leading bottler for the Coca-Cola Company, with a sales volume of more than two billion unit cases. It has a large geographic footprint with operations in 28 countries, serving a population of approximately 590 million people. Coca-Cola HBC is ranked beverage industry leader by the Dow Jones Sustainability World and Europe indices, and is also included in the FTSE4Good Index.

For more information please visit the Coca-Cola Hellenic Bottling Company website at www.coca-colahellenic.com

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